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satisfaction is our top priority. We
understand that cutting-edge technology and advanced features are
just part of the equation to build a successful relationship with
our members. Our real key to great service is our friendly and knowledgeable
support staff.
From
the moment you sign up you'll notice the difference. Our staff is
here to help you with any question, concern or problem you may have
about the Internet or our services. You'll find them patient and
eager to assist you. They will work with you until you are satisfied
that the issue at hand has been resolved.
Our
technical support staff is available to help you 24 hours, seven
days a week. They may be reached at:
866-SOS-TNNI toll free
Billing
support, customer service, and other front office support staff
are available Monday through Friday from 9:00 AM EST to 6:00 PM
EST. They may be reached at:
866-TNNI-NET
toll free or 863-471-1183 locally
You
may also contact us via e-mail at the following addresses:
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